Welcome to Ivy Roams! Please read our Terms and Conditions carefully before using our website and services. By accessing or using our website and purchasing products from us, you agree to comply with and be bound by these Terms and Conditions.
1. General
By using our website, you agree to these Terms and Conditions, which govern your use of the services provided by Ivy Roams. If you do not agree with any part of these Terms, please do not use our website or services.
2. Products and Services
Ivy Roams offers a curated selection of travel products, including luggage, accessories, and other travel essentials. All products available on our website are subject to availability. We reserve the right to discontinue or modify any product or service at any time without prior notice.
3. Orders and Payment
We only accept Cash on Delivery (COD) as a payment method for orders. By placing an order, you agree to pay the total amount of the products you purchase, including any applicable delivery fees.
- Order Confirmation: Upon placing an order, you will receive an email confirmation containing the details of your order.
- Delivery: We aim to deliver your order within the estimated time frame provided at the time of checkout.
4. Delivery and Shipping
- Delivery times may vary depending on your location.
- We are not responsible for any delays in shipping due to circumstances beyond our control.
- All shipping costs are calculated at checkout, based on the delivery address you provide.
5. Cancellations and Returns
- Cancellations: Once your order has been confirmed and dispatched, we are unable to accept cancellations.
- Returns: We accept returns within 7 days of receiving your order, provided the products are unused, in their original packaging, and in resellable condition. Please contact us at [email protected] for return instructions.
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
7. User Conduct
You agree not to:
- Use our website for any unlawful purpose or in a way that could damage or interfere with its functionality.
- Attempt to access restricted areas of our website or systems without authorization.
- Transmit any harmful or illegal material through our website.
8. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of Ivy Roams and is protected by copyright and intellectual property laws. You may not use any content from our website without our prior written consent.
9. Limitation of Liability
Ivy Roams is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of data or business interruption.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Ivy Roams operates. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
11. Amendments
Ivy Roams reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review this page periodically.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at: Email: [email protected]